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Welcome to this week’s edition of the Brush Up on AI newsletter

....your go-to spot for practical tips, fresh ideas, and must-know updates on how AI is transforming the dental world (and beyond).

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📝 From Laura’s Desk

Let’s be honest—we barely have time to sit down for lunch most days in the dental office. So the idea of adding “learn AI” to our already overflowing plates? It can feel like way too much.

That’s exactly why I created this newsletter.
Not to overwhelm you with more… but to help you take in AI one bite-sized piece at a time.

AI is everywhere right now.

It’s in how we search online, how patients interact with our websites, how we handle calls, schedule appointments, and even how we diagnose.

It’s not just the future—it’s already in our kitchens, our cars, our homes... and yes, our dental offices too.

My hope is that this weekly update serves as your small, manageable serving of AI education—made especially for the busy dental world. We’ll cover what’s new, what’s working, and how you can actually use it, without needing a tech degree or a full day of training.

Because let’s face it: if we wait until we “have time,” we’ll never get around to it.
So let’s keep it simple, doable, and real—just a few helpful bites of insight each week to keep you in the know and off information overload.

🦷 This Week in Dental

How AI Is Helping Dental Hygienists Communicate More Clearly

As AI continues to evolve in dentistry, it's becoming a powerful tool for dental hygienists, especially when it comes to patient communication. A recent Inside Dental Hygiene article highlights how AI can support hygienists in explaining clinical concepts more clearly and personally.

From breaking down terms like periodontal disease to helping patients understand treatment plans, tools like ChatGPT can assist in crafting clear, relatable explanations. AI can also help draft follow-up instructions, practice difficult conversations, or tailor communication for different learning styles.

Importantly, AI doesn’t replace the human connection—it amplifies it. With the right tools, hygienists can build stronger patient trust, improve case acceptance, and feel more confident in their messaging.

🔍 Ai In Everyday Life:

✨ Why it matters: This is a perfect example of how AI is quietly making our lives more efficient.

If you’ve searched anything on Google lately, you may have spotted a boxed-in answer at the very top of your results. That’s not just a featured snippet—it’s called an AI Overview, and it’s Google’s new way of using artificial intelligence to give you faster, more direct answers.

Instead of clicking through a bunch of links, dodging pop-ups, or waiting for autoplay videos to stop, Google’s AI scans the top sources and gives you a clear, summarized response—instantly.


And guess what? The same kind of time-saving power is starting to show up in dental practices too.

Imagine AI helping with:
– Answering common patient questions
– Prepping treatment notes
– Verifying insurance
– Summarizing call transcripts
– Drafting follow-up emails

It’s already happening—and it’s making workflows faster and smarter.

🦷 The bottom line: AI isn’t just for tech companies. It’s here, it’s working, and it’s ready to make your dental practice more efficient.

TEAM TALK: No More Problem Dumping—Train Your Team to Think Like Owners

As practice owners, office managers, or even just the "go-to" person on the team, we’ve all been there—
“Hey, there’s an issue with…”
“Just thought you should know…”
“Can you fix this?”

Before you know it, your desk is a sea of sticky notes, Slack messages, and surprise problems you didn’t ask for.

One of the most powerful things I teach is this simple rule:
🚫 No more problem dumping.
✅ If you bring me a problem, you need to bring 3 possible solutions with it.

Why? Because it forces people to:

  • Start thinking like owners

  • Learn how to problem-solve on their own

  • Stop seeing you as the only one who can “fix it”

Here’s where AI can be a game-changer:
🧠 AI tools like ChatGPT or Google’s AI Overview now make it easier than ever for your team to find potential solutions on their own—quickly and efficiently.
Instead of getting lost in the black hole of the internet, they can:
– Use Google AI to get fast, summarized answers
– Use ChatGPT to brainstorm, ask follow-ups, or draft ideas

💬 Start teaching your team to leverage these tools. Not only will it lighten your load, but it’ll also build a team that’s proactive, confident, and capable of solving problems—without handing every single one off to you.

🗂️ Fewer sticky notes. Smarter teams. Happier leaders.

New AI Hands On Workshop with Laura!

I’m so excited to let you in on something brand new—and you’re the very first to hear about it! 🎉

I’m hosting a 2-day, live, hands-on AI workshop in San Diego, created specifically for doctors, team members, or anyone who wants to learn how to actually use AI in a dental setting.

We’ll cover everything from the basics to real-life applications that can save time, boost efficiency, and support your practice’s growth—no tech background required. Just curiosity and a willingness to learnAnd let’s be honest... it’s San Diego. 🌴🌞 Learning, AI, sunshine—what could be bad about that? 😄

I can’t wait to see you there and teach you everything I’ve learned about bringing AI to life in dentistry.

🗓️ I’m offering two dates to choose from so you can find what works best for your schedule: 👉 June 20 & 20 or July 18 & 19

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The Daily Newsletter for Intellectually Curious Readers

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DNTL is transforming dental insurance management by combining expert outsourcing with AI technology

Mango Voice is a game changer with its new AI-powered call notes feature, automatically capturing key details from every patient call so your team doesn’t have to.

Hello Annie is revolutionizing dental communication with AI chat that supports patients 24/7, making front office tasks more efficient and seamless

AI-powered phone assistant designed specifically for dental practices, helping capture missed calls, streamline scheduling, and enhance patient communication 24/7.

Stratus simplifies dental practice management by combining powerful AI tools with intuitive workflows, helping teams streamline operations and enhance patient care.

Platform that connects and analyzes data across your dental software systems, giving practices real-time insights to improve operations, team performance, and patient outcomes.